E-Commerce Audit

🎯 Why this audit?

Your traffic is there, but your conversions are stagnating?
This 360° audit helps you understand why your visitors aren't becoming customers—and how to fix it, fast.

🔍 What we audit:

1. UX & UI

• Mobile & desktop ergonomics
• Navigation, information architecture
• Design quality, visual consistency & hierarchy of elements
• UX scoring based on DtoC best practices

2. Conversion funnel

• Complete analysis of the user journey (home > product sheet > basket > checkout)
• Identification of obstacles at each stage
• Analysis of dropouts and recommendations to reduce them

3. CRO (Conversion Rate Optimization)

• Friction points & reassurance opportunities
• Rapid-impact A/B testing proposals
• Recommendations on wording, CTAs, assets, incentives
  

📦 Deliverables included

• Full audit report in PDF (20–30 slides)
• Feedback video (20–30 minutes) or live session with an expert
• Prioritized action plan (Quick Wins / Medium Impact / Strategic)
• Suggestions for tools if needed (heatmaps, session recording, testing, etc.
  
  

🧠 Produced by senior consultants

• 10 to 15 years of experience in e-commerce, UX, CRO and branding
• Having worked for DNVBs, scale-ups, or major brands
• A concrete, business AND user-oriented approach

✅ For whom?

• DtoC brands or retailers with an online e-shop
• Sites with traffic (>10k sessions/month) but a conversion rate <3%
• Teams looking for concrete levers for optimization
  

💼 What you win:

🗓 Deadline

• Delivery in 7 to 10 working days after briefing
• “Express” option within 72 hours (on request)